One of the ways we have helped to speed up the application process was to change our data base. We now use Salesforce which is a free (for non-profits) online data base. Our online data base automatically imports data from our online homeowner application which helps to expedite the application process.
We also have an online home assessment tool which also syncs its data with our Salesforce data base, again significantly speeds up our project turnaround time.
Our online application and home assessment tool helps us serve more families in a timely manner. Click the link to view our online application.