It's easy to create customized pages, reports and graphs without having to rely on the "experts" to come in and make changes. And being cloud based, our field staff can have immediate access to information and input data as they are working with families. We are just beginning to use their volunteer system for our individual volunteers. I will keep you posted on hoe that works as well as scheduling volunteers. Transitioning from Raser's Edge to Salesforce may be a slower transition but hopefully that will happen in the not too distant future.
Here's the amazing thing about all this... It's free for the first 10 licenses (up to a $15,000 value).
Here what salesforce says about it's non-profit program: Imagine a unified view of every interaction clients, supporters, members, funders, volunteers and affiliates have with your department or organization.
Salesforce can help you build lifelong relationships and deliver programs and services in innovative and efficient new ways. With Salesforce, you can accelerate your mission and work smarter with all of the tools you need to drive success in one place – campaign management, real-time analytics, web portals, team collaboration, mobile access, and the ability to build custom applications without having to code. - See more at: http://www.salesforcefoundation.org/nonprofit